Facebook Africa, in association with GotBot (sister company of Injozi Digital Design) and Jozihub, hosted BotPartyJoburg last week. The event was aimed at bringing together developers and non-developers to share knowledge and insights on bots and the creation of applications that are focussed on the African continent’s needs.
The winning teams stand a chance of walking away with great cash prizes and the opportunity for mentorship programs and virtual reality (VR) gadgets.
Nick Argyros, CEO of Injozi Digital Design, addressed the audience on the commercial applications for messenger bots. These included customer service, the target market, the problem GotBot is currently solving in the market, as well as future capabilities.
“One day you will be able to order everything you need using a single bot through Messenger,” says Green.
For developers, it was great to interact with other developers and learn about building bots, while creating partnerships for possible future collaboration.
It is not all doom and gloom for social media managers as this provides a way for them to enhance their careers through focussing on strategy and other elements of social media management and interaction for business. We won’t see the complete take-over of the workplace by bots just yet, as humans and bots can work hand in hand to create a better customer experience for their respective brands.